Monday, September 30, 2013

A Letter from Michael Riggs - Sr. Vice President, Somerset Welding & Steel

At J&J, we recognize the purchase of equipment we manufacture is a major capital investment for your business. You expect your investment to provide trouble-free service through its life cycle and your equipment is the image of your company to your customers. People see good equipment and they believe "good company." J&J strives to maximize your investment through our investment in our ISO 9001 quality management system. "What does this mean to me?"

ISO 9001 is a standard developed by the International Organization for Standardization (ISO) to harmonize quality system requirements internationally. The ISO 9001 quality system standard is the first to be recognized internationally and contains requirements for an effective quality management system. J&J is ISO 9001 certified and has been since 1997. Our ISO certification is monitored by an accredited third-party agency that performs surveillance audits on our quality system annually, and requires a full re-certification audit every three years. Audits cover everything from quoting, contract review, engineering and design processes, control of internal and supplier non-conformance, corrective and preventive action, equipment calibration, manufacturing process control, after-sale processes, and the list goes on.

Our ISO 9001 certification is our demonstration to you, our customers, that we are committed to providing you with dependable truck equipment and trailers that are "Built for the Long Haul." As always, we appreciate your business and know that we are nothing without your trust and support.

Michael D. Riggs

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